prudential regulation
prudential regulation

Comprehensive private medical insurance | Bupa UK

Anytime HealthLine is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

^We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm.

Please be aware that the information you send to this email address may not be secure unless you send us your email through Egress. For more information and to sign up for a free Egress account, go to https://switch.egress.com. You will not be charged for sending secure emails to a Bupa email address using the Egress service.

Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes the conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health). Always call us first to check your eligibility.

†† Customers who live on the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, do not have access to Bupa Blua Health, but can access GP24 provided by HealthHero. Some corporate schemes don’t include access to Bupa Blua Health or GP24, so please check your scheme documents or give us a call.

‡‡ Bupa Blua Health prescriptions are private, so you’ll need to pay for your medication. There’s no extra charge for ‘click and collect’ from a local pharmacy or for delivery to your door. Collection is usually available with 60 minutes, depending on your pharmacy opening hours, and selected pharmacies are open at weekends. Depending on your location, delivery to your door can be done within 24 or 48 hours (other than on bank holidays).

Bupa Blua Health is

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Treatment and care | Private health insurance

Anytime HealthLine is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes the conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health) before we can refer you to a consultant or therapist through the Direct Access service. For rolling moratorium underwritten members we will ask for evidence each time you claim for a condition not claimed for before. Always call us first to check your eligibility.

††Customers who live on the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, do not have access to Bupa Blua Health, but can access GP24 provided by HealthHero. Some corporate schemes don’t include access to Bupa Blua Health or GP24, so please check your scheme documents or give us a call.

‡‡ In some cases, in-clinic diagnostics will be needed. You’ll need a referral from either your GP or from Bupa Blua Health before you make any arrangements. You’ll need to contact Bupa to pre-authorize any tests before booking, and the contact details are in your policy guide.

^We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm.

Please be aware that the information you send to this email address may not be secure unless you send us your email through Egress. For more information and to sign up for a free Egress account, go to https://switch.egress.com. You will not be charged for sending secure emails to a Bupa email

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Compare health insurance | Private medical insurance comparisons

^ We may record or monitor our calls.

† Excluding cancer cover is an option for both of these products. Please contact our call center if you would like to exclude cancer cover.

Customers who live on the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, do not have access to Bupa Blua Health, but can access GP24 provided by HealthHero. Some corporate schemes don’t include access to Bupa Blua Health or GP24, so please check your scheme documents or give us a call.

Bupa Anytime Healthline and Bupa Blua Health services are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by Babylon Healthcare Services Limited, registered in England and Wales with number 09229684, registered office: 1 Knightsbridge Green, London SW1X 7QA .

Bupa Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ.

††Please be aware that information you send to this email address may not be secure unless you send us your email via Egress. For more information and to sign up for a free Egress account, go to https://switch.egress.com. You will not be charged for sending secure emails to a Bupa email address using the Egress service.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorized and regulated by the Financial Conduct Authority. Registered in England and

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Mental health insurance | Our support

^Lines are open Monday to Friday 8am to 8pm. Calls may be recorded and to maintain the quality of our service we may monitor some of our calls, always respecting the confidentiality of the call.

As of February 2023, this comparison to other products in the market is based on Bupa’s and Defaqto’s interpretation of the differences between Bupa By You health insurance and other health insurance products offering mental health cover. The comparison excludes any special offers or promotions which may temporarily alter the cover offered. Cover comparison information is for personal use and guidance only and does not constitute any contractual representation, warranty or obligation by either Bupa or Defaqto regarding the completeness, accuracy, reliability, suitability or availability of the comparison. Neither party accepts any liability for errors, omissions, direct or consequential loss in relation to this comparison.

See PDF How we compare: Individuals (PDF 1.0MB)

Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes the conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health). We can then refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.

Digital GP services are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Digital GP services are provided by Babylon Healthcare Services Limited. Registered in England and Wales No. 09229684. Registered office: 60 Sloane Avenue, London SW3 3DD

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorized

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How much is private health insurance?

††† Customers who live in the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, do not have access to Digital GP provided by Babylon, but can access GP24, provided by HealthHero. Some corporate schemes don’t include access to Digital GP or GP24, please check your scheme documents or give us a call.

‡‡‡‡ Bupa Blua Health prescriptions are private, so you’ll need to pay for your medication. There’s no extra charge for ‘click and collect’ from a local pharmacy or for delivery to your door. Collection is usually available with 60 minutes, depending on your pharmacy opening hours, and selected pharmacies are open at weekends. Depending on your location, delivery to your door can be done within 24 or 48 hours (other than on bank holidays).

Bupa Blua Health is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by Babylon Healthcare Services Limited, registered in England and Wales with number 09229684, registered office: 1 Knightsbridge Green, London SW1X 7QA .

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorized and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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